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Compliance Policy
At L&P Translations, we are committed to providing exceptional translation services for legal documents, ensuring a smooth and efficient fulfillment process for our valued clients. We understand the importance of transparency and trust, so we have established the following compliance policies to guide you through our service offerings:
Refund Policy:
We strive to deliver accurate and reliable translations, tailored to meet your specific legal requirements. In case you are not satisfied with our services, we offer a refund under the following conditions:
>If there are significant errors or omissions in the translated document that deviate from the original text.
>If the translation does not meet the agreed specifications or requirements.
To request a refund, please contact our customer service team. We may need additional information or clarification to process your refund quickly.
Delivery Policy:
Our diligent team understands the urgency associated with legal translations, especially in cases such as immigration. We offer fast and reliable delivery options to ensure that your documents arrive on time. Here's what you can expect:
Digital Delivery: Translated documents will be delivered securely to your email address or through our online platform within [X hours/days] after order confirmation.
Return Policy:
Given the nature of our services, which involve the translation of legal documents, we do not accept returns of purchased translations. However, if you believe there are significant errors or omissions in the translation that deviate from the original text, please contact our customer service team and we will work with you to address any concerns.
Cancellation Policy:
We understand that circumstances may change and you may need to cancel your translation order. You may cancel your order under the following conditions:
>If the cancellation request is made before the order is placed.
>If our translators have not yet started working on your project.
Please note that once the translation process has begun, cancellations may not be possible. In such cases, we will work closely with you to find a suitable solution.
Our Commitment to You:
At L&P Translations, we pride ourselves on our experience and expertise in the translation of legal documents. With over 7 years in the industry, specializing in immigration legal cases, we are sure to provide you with the best service and quality possible. Our commitment to affordability, accuracy and on-time delivery ensures
